Apple Service CenterAlthough the Iowa Hawk Shop main location in the IMU is temporarily closed to the public, computer hardware
diagnostics and repairs at our Certified Apple Service Center are available through the Curbside Drop-off/Pickup service.Curbside Drop-off/Pickup is available anytime between 9am to 3pm, Monday thru Friday.Simply pull up to one of the marked spots on Madison St outside of the IMU, and call 319-335-3179 to let
Customer Service know you have arrived. A Tech Connection associate will be out shortly to help you with your computer repair needs.To speed up the drop-off or pickup process, feel free to call ahead at the above number to speak to a Tech Connection
associate or one of our technicians.If you would like to schedule an appointment to speak with a technician, please
email firstname.lastname@example.org.Located in the ground floor of the Iowa Memorial UnionHours: Monday - Friday 8:00 am - 5:00 pmPhone: 319-335-3179Email:email@example.comHardware RepairsServicePriceDiagnostic ServiceA technician will evaluate your Mac using diagnostic tools. The diagnostic service covers "quick fixes" that may resolve issues during the troubleshooting process. A repair estimate will be provided upon completion of the diagnostic. The diagnostic service fee is waived with approval of a repair or with warranty verification.$45Warranty RepairsParts and labor are covered by AppleCare for qualifying repairs. Requires warranty verification. Accidental or liquid damage is not covered AppleCare.No ChargeOut of Warranty RepairsCost of non-warranty repairs will include a charge for parts plus a tier rate for labor. Repair tier rates are based on complexity of the repair. An estimate will be provided before a repair is started.Estimate providedData ServicesServicePriceData MigrationIncludes migration of data from a functional Mac with OS X 10.7/10.8/10.9 to a new Mac.$60Data TransferIncludes backup or transfer of data to an external storage device. Storage device is not included in price.$60Data Backup and RestoreIncludes full data backup and restore on data storage device. Service is not available for hard drives with mechanical failure.$90Data RecoveryIncludes attempt to recover data from a data storage device. Successful data recovery is not guaranteed. Service is not available for data storage devices with mechanical failure. $120Data DestructionDrive data is securely erased. Service is not available for SSD drives or data storage devices with mechanical failure. $60An hourly labor rate of $60 per hour is applied for services not listed above.Prices are subject to change without notice.Repairs and services are only available to students, staff, and faculty with a valid University ID.