Apple Service Center
Curbside Drop-off/Pickup is available anytime between 8:30am to 4:30pm, Monday thru Friday.Simply pull up to one of the marked spots on Madison St outside of the IMU, and call 319-335-3179 to let
Customer Service know you have arrived. A Tech Connection associate will be out shortly to help you with your computer repair needs.To speed up the drop-off or pickup process, feel free to call ahead at the above number to speak to a Tech Connection
associate or one of our technicians.Located in the ground floor of the Iowa Memorial UnionHours: Monday - Friday 8:00 am - 5:00 pmPhone: 319-335-3179Email:cole-riniker@uiowa.eduHardware RepairsServicePriceDiagnostic ServiceA technician will evaluate your Mac using diagnostic tools. The diagnostic service covers "quick fixes" that may resolve issues during the troubleshooting process. A repair estimate will be provided upon completion of the diagnostic. The diagnostic service fee is waived with approval of a repair or with warranty verification.$45Warranty RepairsParts and labor are covered by AppleCare for qualifying repairs. Requires warranty verification. Accidental or liquid damage is not covered AppleCare.No ChargeOut of Warranty RepairsCost of non-warranty repairs will include a charge for parts plus a tier rate for labor. Repair tier rates are based on complexity of the repair. An estimate will be provided before a repair is started.Estimate providedData ServicesServicePriceData MigrationIncludes migration of data from a functional Mac with OS X 10.7/10.8/10.9 to a new Mac.$60Data TransferIncludes backup or transfer of data to an external storage device. Storage device is not included in price.$60Data Backup and RestoreIncludes full data backup and restore on data storage device. Service is not available for hard drives with mechanical failure.$90Data RecoveryIncludes attempt to recover data from a data storage device. Successful data recovery is not guaranteed. Service is not available for data storage devices with mechanical failure. $120Data DestructionDrive data is securely erased. Service is not available for SSD drives or data storage devices with mechanical failure. $60An hourly labor rate of $60 per hour is applied for services not listed above.Prices are subject to change without notice.Repairs and services are only available to students, staff, and faculty with a valid University ID.
