Customer Service



Have a Question?Contact Information

By Email

If you have any questions, please fill out our contact form.

hawkshop@uiowa.edu For inquiries on your shopping order.
ubs-online@uiowa.edu For inquiries on Academic materials.
techconnection@uiowa.edu For inquiries about Tech Connection.

By Phone

For Shopping order inquiries, please call 319-337-8662 or 1-800-HAWKSHOP (1-800-429-5746)

For course material inquiries, please call 319-335-3179.
Monday - Friday: 10:00am - 7:00pm
Saturday: 10:00am - 5:00pm
Sunday: 12:00pm - 5:00pm

For Tech Connection inquiries, please call 319-335-3120.
Monday - Friday: 10:00am - 7:00pm
Saturday: 10:00am - 5:00pm
Sunday: 12:00pm - 5:00pm

Retail Stores

Iowa Hawk Shop, University Book Store, and Tech Connection

201 S. Clinton Street, Old Capitol Mall
Iowa City, Iowa 52240
Phone: 319-335-3179
Map and Directions

Monday - Friday: 10:00am - 7:00pm
Saturday: 10:00am - 5:00pm
Sunday: 12:00pm - 5:00pm


Hawk Outlet

1225 S. Gilbert Street
Iowa City, Iowa 52242
Phone: 1-800-HAWKSHOP (1-800-429-5746)
Map and Directions

Monday - Friday: 10:00am - 6:00pm
Saturday: 10:00am - 5:00pm
Sunday: Closed


Shipping and Returns

View our shipping rates and returns information here.


Ways to Order

How To Order by Phone or Mail

  • By Phone Customer Service Local Line 319-337-8662 or 1-800-HAWKSHOP (429-5746). Please make note of the item #'s (SKU) for the products you wish to order.
  • By Mail - Print out an online catalog order form. Send your order form to:
    Iowa Hawk Shop Catalog Fulfillment.
    1225 South Gilbert Street
    Iowa City, IA 52242

request a catalog

Request A Catalog

You can order a catalog by filling out the form on the Request a Catalog page.


gift card

Gift Cards

Purchase a gift card or visit our Gift Card Center to check your balance or add value to your gift card. Gift cards are redeemable at any of our physical locations or online.


privacy and security

Privacy and Security Policy

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, email address, and your telephone number as your customer number. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.

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