Customer Service

We moved! Our old address at 201 S. Clinton Street, Old Capitol Mall is closed. Our new location is in the Ground Floor of the Iowa Memorial Union.

Have a Question?Contact Information

Retail Stores

Iowa Hawk Shop and Tech Connection

Iowa Memorial Union - Ground Floor
Iowa City, Iowa 52240
Phone: 319-335-3179 or (1-800-429-5746)
Map and Directions

We will be open until 7pm on Fridays before home games.

Regular store hours:
Monday-Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Saturday: 9:00am - 5:00pm
Sunday: 12:00pm - 4:00pm

We will be open until 7pm on Fridays before home games.

Hawk Outlet

The Hawk Outlet is closed as of June 11th. You can visit us at our new main location in the ground floor of the Iowa Memorial Union.

By Email

If you have any questions, please fill out our contact form.

For inquiries on your shopping order
For inquiries on Academic materials
For inquiries about Tech Connection
Apple Service Center

By Phone

For Shopping order inquiries, please call 319-335-6208.

For course material inquiries, please call 319-335-3179.
Monday - Friday: 8:00am - 5:00pm

For Tech Connection inquiries, please call 319-335-3120.
Monday - Friday: 8:00am - 5:00pm

Ways to Order

How To Order by Phone or Mail

  • By Phone Customer Service Local Line 319-337-8662 or 1-800-HAWKSHOP (429-5746). Please make note of the item #'s (SKU) for the products you wish to order.
  • By Mail - Print out an online catalog order form. Send your order form to:
    Iowa Hawk Shop Catalog Fulfillment.
    1225 South Gilbert Street
    Iowa City, IA 52242

gift card

Gift Cards

Purchase a gift card or visit our Gift Card Center to check your balance or add value to your gift card. Gift cards are redeemable at any of our physical locations or online.

privacy and security

Privacy and Security Policy

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, email address, and your telephone number as your customer number. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.

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